Agentic AI

Build autonomous AI agents

AI agents that reason, plan, and execute multi-step tasks. Tool-use, multi-agent orchestration, and human-in-the-loop workflows built by senior engineers.

Sound familiar?

  • Your chatbot answers questions but can't actually do anything - it can't look up orders, update records, or trigger workflows in your systems
  • You've seen demos of AI agents that look impressive, but your team doesn't know how to build reliable agents that handle edge cases and failures gracefully
  • Multi-step workflows still require human operators clicking through 5 different tools - AI should be handling the routine steps and only escalating exceptions
  • Your AI features are stateless - they don't remember previous interactions, can't maintain context across sessions, or learn from past decisions

What we build

Production AI agents with proper safety, observability, and reliability - not demo-ware.

Autonomous agent development

AI agents that reason through problems, break them into steps, and execute actions. ReAct patterns, chain-of-thought reasoning, and planning loops that handle complex multi-step tasks without human intervention.

Tool-use & function calling

Agents that interact with your APIs, databases, and third-party services. Proper tool definitions, parameter validation, error handling, and retry logic. Your agent doesn't just think - it acts on your systems safely.

Multi-agent orchestration

Specialized agents that collaborate - a research agent gathers data, an analysis agent processes it, a writing agent generates reports. Orchestration frameworks that manage agent communication, task delegation, and result aggregation.

Human-in-the-loop workflows

Approval gates for high-stakes decisions, escalation paths when agents are uncertain, and feedback loops that improve agent performance over time. AI handles the routine, humans handle the exceptions.

Agent observability

Full trace logging of every agent decision, tool call, and reasoning step. Dashboards showing agent performance, failure rates, and cost per task. Debug agent behavior in production without guessing.

Safety & guardrails

Action confirmation for destructive operations, rate limiting on tool calls, scope restrictions that prevent agents from accessing unauthorized resources, and kill switches for runaway agents.

Use cases teams hire us for

Customer support agents

AI agents that resolve support tickets end-to-end - look up order status, process refunds, update shipping addresses, and escalate complex issues to human agents. Integrated with Zendesk, Intercom, or your custom ticketing system.

Research & data gathering agents

Agents that search the web, extract data from documents, cross-reference multiple sources, and compile structured reports. Automated competitive analysis, market research, and due diligence workflows.

Internal knowledge assistants

Agents that answer employee questions by searching your documentation, Confluence, Notion, and Slack history. They don't just find documents - they synthesize answers and cite their sources.

Workflow automation agents

Agents that handle multi-step business processes - invoice processing, employee onboarding, compliance checks, and report generation. They interact with your existing tools and only escalate when something unexpected happens.

The agent stack we use

Frameworks and tools for building production AI agents.

LangGraph

Agent framework

CrewAI

Multi-agent

OpenAI / Anthropic

LLM providers

LangSmith

Agent tracing

FastAPI

Agent APIs

Redis

Agent memory

PostgreSQL

State persistence

Docker / AWS

Deployment

Frequently asked questions

How reliable are AI agents in production?
Reliability depends on architecture. We build agents with proper error handling, retry logic, fallback strategies, and human escalation paths. Every tool call is validated before execution. Production agents we've built maintain 95%+ task completion rates.
Can agents integrate with our existing tools?
Yes. We build custom tool integrations for any API or system - CRMs, ticketing systems, databases, internal tools, and third-party services. If it has an API, an agent can use it.
How do you prevent agents from making mistakes?
Multiple layers: action confirmation for destructive operations, scope restrictions on what agents can access, output validation before actions execute, and human-in-the-loop approval for high-stakes decisions. Plus comprehensive logging so you can audit every decision.
What's the difference between a chatbot and an AI agent?
A chatbot answers questions. An agent takes actions. A chatbot tells you your order status. An agent looks it up in your system, processes a return if needed, sends the shipping label, and updates the ticket - all in one conversation.

Ready to build AI agents?

Tell us about your use case and we'll design an agent architecture that works for your business.